When will I get my refund?

We offer 2 payment options which have different refund turnaround times.  Please see below:

  1.  EFT payments: All EFT payment refunds will be done within 24 hours.  We will pay you from our Nedbank account.  All Nedbank account holders will get their money the same time the refund it done.  Other banks can wait up to three working days to reflect.  Once the refund is done we will email you the proof of payment.
  2. Payfast payments: Payfast usually will take up to 3 days to do the refund.  Debit cards will take two days to reflect. Credit cards can take up to seven days.  Please feel free to contact Payfast on 0861 729 327.

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